Conduct your cleaning audit early enough in the LEED project timeline so that if you score lower than expected, you can work with your provider to improve cleanliness levels and then re-audit. If your appearance level is between 2.1 and 3, you’ll earn one point. If you score a 2 or less, you can earn an additional point for exemplary performance.
Average the overall scores of the auditors to come up with a final score for the entire building. The sample size of audited space is in proportion to a space type’s prominence in the building, therefore no further normalizing based on square footage is necessary.
The audit is meant to help you improve your cleaning program. If you instruct your auditors to give each space a good score, you will not benefit from the honest results that will help you improve the cleanliness of the building.
The custodial effectiveness audit should be performed during a period of normal business operations (although it need not be performed during business hours), when occupant loads and activities are anticipated to reflect normal levels and patterns. The auditors should not perform their inspection during the day, as custodial staff have no control over things like occupants leaving a mess at lunchtime.
Your project team should submit manufacturer data for all equipment purchased during the performance period. Although you are not currently required to do so in the original submission, you may be asked to provide manufacturer’s data for all compliant equipment during the review process.
Cleaning staff may be averse to using new equipment. It is crucial to work with them to help them understand that compliant equipment is a viable alternative. Communicate the benefits of green compared to conventional equipment. For example, green equipment captures more particulates, is quieter, and has less negative impact on indoor air quality. Also, engage staff in testing equipment replacement options.
