Last updated February 21, 2020
What this policy covers
BuildingGreen, Inc. values your privacy. This notice describes what information we collect and how we use it.
We collect only information that you provide us through activity on our website or via email or other communication, in order to improve our services. We will not disclose your information to any third party, except for the specific purposes outlined below, and never for sales or marketing purposes.
Information we collect
We use a third-party service that employs "cookies," which are text files placed on your computer. When you visit, search, or navigate our website, we may automatically collect the following information: your domain name; your browser type and operating system; your device type; pages you view on our website; links you click on our website; your IP address; the length of time you visit our site; and the referring URL, or how you got to our site. Especially when you first arrive at our site, this information may be anonymous; at other times, especially when you sign in, this information may be associated with your name and account information.
To help us make emails more useful and interesting, we often receive a confirmation when you open email from us and click links. We might also receive information about you from other sources and add it to our account information. An example of this might be an updated mailing address from a delivery service.
We will collect personally identifiable information from you when you register for any BuildingGreen membership sites, interact with our online content, update your profile, interact with other users, and/or use various features of our websites. By signing up, you give us permission to store and display user information you have provided in order to provide the best possible experience on BuildingGreen’s online resources.
Information you provide to us in Public Forums
Please remember that any information you disclose while participating on public e-mail services, chat areas, messaging or communication tools, or other interactive forums accessed through BuildingGreen.com, which are designed to facilitate your communication with others or post content on the Sites (“Communication Services”), becomes public information, becomes the property of, and is subject to redistribution by BuildingGreen, Inc. Public forums include those that are accessible by any visitor to our websites and those that are restricted to those who have paid for access to premium services.
Information you provide on our Private Forums
Please remember that any information you disclose while participating on private forums accessed through BuildingGreen.com, which are designed to facilitate your communication with others in that group is private to that group. If you post content, such as messages, photos, and videos please be aware that any personally identifiable information contained in such content is accessible to registered users to that private group. We request that members of a private group refrain from distributing public information shared in that group, but we have no direct control over how those users may use your personally identifiable information. BuildingGreen will use best practices to ensure that only members of the associated private group have access to the information you post, but cannot guarantee unauthorized access.
Can I opt-out?
You may refuse to accept cookies, or remove them at any time, by selecting the appropriate settings on your browser. This will limit our collecting of information. However, key features of our websites, such as signing in, rely on cookies, and our websites won’t function optimally if you refuse them. Either way, when you visit our websites you consent to the processing of data about you in the manner and for the purposes set out in this policy.
You may remove your information from our database so as to not receive future communications, or to close your account, by emailing us at firstname.lastname@example.org or sending snail mail (certified mail, return receipt requested is recommended) to the following address:
122 Birge Street
Brattleboro, VT 05301
Attention: Customer Service
If you prefer not to receive electronic promotional communications, you can opt-out by following the unsubscribe instructions included in each communication.
Information we disclose
We will never disclose your personal information to any third party for sales or marketing purposes.
When we do disclose your information to third parties will be for one of the following purposes:
To comply with a judge’s order.
To have an analytics service that we hire, process the information on BuildingGreen’s behalf, in which case that service would be bound to keep your information private.
To provide you with content and services, such as reporting continuing education units to credentialing organizations, or providing you access to content on third-party platforms. BuildingGreen is very selective about who we partner with to provide such services, but you should also review the privacy policies of those groups when you sign on with them.
At times we share aggregated information with the public or specific third parties. As an example, we have published blog posts discussing our ten most popular articles based on aggregate website traffic. No personally identifiable information is shared in a situation like this.
Data Protection Rights
Data protection laws give certain individuals rights regarding their Personal Information. These rights may include the following (for example, if you are located in the EEA or are a consumer user that is a California resident):
Users in the European Economic Area (EEA)
Under the EU General Data Protection Regulation 2016/679 (“GDPR”), effective as of May 25, 2018, European Union data subjects are entitled to certain specific rights with respect to processing of their personal data.
Under the GDPR, in certain circumstances, you have the right to:
Request access to your personal information;
Request the correction of inaccurate or incomplete personal information;
Request that your personal information be erased;
Object to the processing of your personal information, including processing for direct marketing purposes;
Request that the processing of your personal information be restricted;
Request that you receive your personal information in order to transfer it to another data controller;
Withdraw at any time your consent to the use of your personal information;
We will not transfer your personal information to third parties located outside of the EEA without taking steps to ensure adequate protection under the GDPR. If a third party is located in a country not recognized by the EU Commission as providing an adequate level of protection, we will use appropriate measures, such as entering into standard contractual clauses, approved by the EU Commission, to protect your personal information.
You may exercise any of the above rights by contacting us at email@example.com.
You may have the right to access the Personal Information that we have relating to you, this includes the right to request what Personal Information is collected or disclosed for a business purpose. If you wish to access (in a portable format), correct, update, or request deletion of your Personal Information that you can not access directly on the BuildingGreen website, you can do so at any time by emailing us using firstname.lastname@example.org.
We do not sell the personal information of our consumer users.
How we use this information
Our goal is to make our website as useful as possible to you. Understanding how our site is used is critical to us in assessing which content is working for you and how to improve your experience. In addition to informing overall website design and content development, we may use the information that you provide for responding to your requests, processing orders you place with us, or otherwise supporting your experience as a user and/or customer.
How long we store your information
We have implemented commercially reasonable precautions, including, where appropriate, encryption, SSL, firewalls, and internal restrictions on who may access data to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee 100% security.
BuildingGreen does not retain credit card numbers used to purchase our products and services.
Changes to this policy
We reserve the right to revise this policy. If this policy changes, we will notify all customers and registered users via the email addresses we have on file.
122 Birge Street, Suite 30
Brattleboro, Vermont 05301
Please also see our terms and conditions.