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We look forward to hearing from you! To get the fastest answer to your question, we recommend first visiting our FAQ page. This page answers many common questions including:

  • Automatic renewals
  • Canceling membership
  • Password reminders
  • Transferring membership
  • Minimum browser requirements
  • What is LEEDuser, and who is behind it?
  • When to expect an answer to your forum question

If your question regards meeting a specific LEED credit requirement, your specific LEED project, or how to use LEED Online, please post your question to our Forum, which is monitored daily by both our staff of in-house moderators and many experts in the community. Questions received here about specific LEED requirements will be referred to the Forum.

If your question is not answered through the FAQs or the Forum:

Please use this form below to contact us.

For customer email inquiries, it is our goal to respond within one business day.