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EBOM-2009 IEQc2.1:Occupant Comfort—Occupant Survey

how to count nule answers

We have send the survey to all of the 312 FTE and 270 have answered it, so we comply with the 30% required because they are the 86.5% of the respondents. But there is a respondent that has not answered one question and we do not know where we have to count the nule answer, in neutral responses?

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Mon, 12/02/2013 - 15:37

I have a similar question, I think. We barely eked out a 30% response rate (18/60 people), but one person didn't answer all of the questions on the survey. So for one or two of the comfort questions we only have 17 responses (28% rate), even though we did get 18 people or 30% overall. Are we good, or do we need to get another person to complete the survey?
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Tristan Roberts
Representative
Vermont House of Representatives
LEEDuser Expert
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Fri, 12/20/2013 - 16:55

Patricia, I'd say you have some discretion in terms of interpreting that respondent's overall intent, or tossing out their survey as not being complete. I would not worry about it too much unless it's really make-or-break in terms of overall comfort.Emily, seems to me like an edge case. On the one hand, you did get 30% respondents, on the other hand you barely eked it out and one respondent isn't really complete. I would probably contact GBCI for their clarification if the credit is critical, or submit with a narrative in which you note 30% participation, but that there is a limitation in that number.

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