During the Performance Period

I-BEAM provides tools for recording complaints and offers guidelines for developing effective communication with occupants.

Establish a procedure for collecting and responding to occupants’ IAQ-related complaints.

Subsequent to the baseline audit, the IAQ manager or contracted firm must conduct ongoing audit follow-ups, commonly performed on a quarterly basis.

All buildings operate differently and some deal with one of the topics more than the others. For example, a warehouse that receives and sends shipments daily would want to establish a sustainable shipping and receiving protocol along with a pest control protocol that addresses the various critters that come along with the packages and make their home in the crevices of the warehouse.

If you are not attempting these credits, the IAQ manager will have to write protocols covering how the building monitors and addresses

You can use the documentation from other credits to satisfy the requirements here, if you are attempting:

Following the completion of the baseline IAQ audit, the

When the IAQ manager or contractor identifies issues requiring a capital investment, the problems do not have to be fixed immediately. However, the project team is responsible for providing a timeline and plan to address when and how the issues will be addressed.

On completing the audit, the IAQ manager or contractor reviews the findings to identify problems that can be remedied at no cost.