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FAQs about IEQc2.1 :

What happens if there are many areas of occupant dissatisfaction that require corrective action? We might not have the time to address everything before we have to submit our LEED application.

What if the corrective action component of the credit is too costly for us? We don’t want to attempt this credit and then find out we’re not able to earn it because corrective action is too expensive.

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EBOM-2009 IEQc2.1:Occupant Comfort—Occupant Survey

Satisfaction rating

Profile picture for user fghimlas
Fareed Alghimlas
Senior Research Associate
Kuwait Institute for Scientific Research
LEEDuser Basic Member
2 thumbs up

Is it acceptable to resort to a 5 point scale on the comfort survey instead of the 7 point? If the ultimate intention is to provide corrective action when a certain portion, overall, of the employees surveyed are dissatisfied, then would it matter if they are entirely dissatisfied or only partially dissatisfied?

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Profile picture for user tlittle
Trista Brown
Project Director
WSP USA
LEEDuser Basic Member
381 thumbs up

Wed, 10/05/2016 - 17:22

I think the granularity is helpful to get a better understanding of how satisfied or dissatisfied people are, and where you might need to target or escalate your corrective action. Additionally, the 7-point scale is required in the EBOM v4 occupant survey, which is a good indication that USGBC would prefer projects to use that format.

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