Hello everyone.
I'm working in a project in which there are few occupants and a high rate of staff changes, so they leave the business or move from this building into other of the client. So I found many answers that says that for some season they can not answer because they have not been in the building for that particular season. Other challenge that I've experienced is that some users are in areas where natural light and views are not desired for security, for example bank cashiers (The design standard don't authorize any exterior window in the safe area).

My view is that for the first point, I should take this answers as N/A and reduce the number of total respondents to this particular cuestions to the ones that have an answer.

And on the second, if the occupant is in an area where natural light is not allowed for security, or hinders tha activities that need to be done there, I take this answers (even if they had been replied by the user) as N/A and reduce the number of respondents for this question.

Do you think I'm ok clarifying this in a Narrative and proceding as I described? or can you suggest a better strategy to manage this two aspects?