Forum discussion

EBOM-2009 IOc1:Innovation in Operations

Green Education

I'd like to ask if anyone can share success stories of how they successfully educated tenants about 'What is LEED.' I am finding that in existing buildings, even though we held lunch and learns with tenant reps, e-mailed surveys (for transportation and thermal comfort), posted sings, and hung a plaque-tenants still have no idea why they should care or can explain what LEED means to them. What am I missing? We are considering 'desk drops' (janitorial dropping a flyer on every desk during their nightly cleaning) with a small fact sheet--but I hesitant to print hundreds of flyers. I've downloaded the USGB press kit, but it's too wordy for the average, casual user, ie. tenant who doesn't think about their building. It's kind of like the plaque necessitates a 'please take one' flyer about why this Gold plaque is so special. The property managers and owners feel a little frustration that we work so hard to achieve certification, and it falls on dead ears. thanks for sharing :)

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Tue, 06/12/2012 - 17:34

Alyson,It certainly sounds like you've tried many avenues! I have seen some success with a monitor or TV in the lobby which runs through a short slideshow of highlights of the LEED building. Something that won't take up more then 3-5 minutes of people's time. Also, having a website where people can go to learn more about what they've seen in the slideshow. Good luck!

Fri, 08/03/2012 - 20:47

Hi Alyson, I have experience working on only one project - but so far, we found that bringing people in early and asking that they vote for which credits they would like for the team to pursue worked well...people were engaged in the process, and hopefully this gave them a feeling of ownership in the project. Through asking people to vote for their favorite credits, they learned a good deal about LEED...Of course, we had to follow up and follow through by going for the highly rated credits - but we found that these were great ones to go with anyway. And friendly competition has also been a catalyst for engagement and curiosity about the process. Hope that this helps some and good luck!

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