Our Project got 100% diversion. This was a result of a very hard work implemented by the builder, the owner and the entire costruction team. They even recycled the wrapping pappers from the paving blocks. They trained the workers, there was a person auditing the construction site full time every day, they even found a company that recycled cement bags, a hazardous waste, which does not count for this credit but we'd like to mention to illustrate the effort that was implemented. All this and the final review decision was to deny the 2 points of the credit and 1 point of exemplary performance....Was all or nothing, very unfair.
Now we are entering the appeal stage but we don't even know what type of arguments we could use to prove all the actions taken. On the preliminar review we already submitted all the waste haul receipts, spreadsheets and a letter signed by the general contractor stating all the actions taken to achieve such result. And the comitee denied. Is it even worth to try? How? What other type of documentation could we possibly submit to prove this?
Thanks!
RETIRED
LEEDuser Expert
623 thumbs up
February 12, 2014 - 8:55 am
Marcio - Can you give us more information as to why it was denied (give us the review comments) and when (meaning what review phase was it denied at)? Without having more information as to why they denied the credit it is hard to respond. If you truly diverted 100% per LEED requirements, I am puzzled by the denial and it could be an instance of a reviewer error.
I work hard to not have credits denied and so have never dealt with a formal appeal. I would direct you to the LEED Certification Policy Manual - https://www.leedonline.com/irj/go/km/docs/documents/usgbc/leed/config/te... - to understand the logistics and documentation process (start on page 20).
Maybe other LEED users can assist as well.
Marcio Alberto Casado Pereira
181 thumbs up
February 12, 2014 - 9:26 am
Hi Michelle
It's our first time appealing as well. That's why we are feeling a little insecure about the procedure.
I've read the Appeal Policy, and they mention such things as "First Level Appeal" and "Final Level Appeal", which just made me more confused....and plus, and this goes on "appeal as a challenge to GBCI Determination" and Appeal to pursue new credits". These last ones I understood, I think we fit on the 1st case, since we disagree with the decision.
Here's the review comment:
"(...) However, a 100% diversion rate is above typical industry best practices since there are usually product containers, small scraps, and debris that are not recyclable. Please provide a narrative explaining how miscellaneous materials such as those listed above were diverted from landfill."
As I mentioned in the other post, they even recycled the wraping paper of all materials that arrives in the construction site. To respond to this "however" in the preliminar review we submitted: 1) all the waste haul receipts, 2) letter signed by the general contractor explaining all the actions taken to achieve 100%, 3) spreadsheet showing the monitoring of all waste generated over the entire construction period.
Don't know what else can we say to prove...
Susan Walter
HDRLEEDuser Expert
1299 thumbs up
February 12, 2014 - 9:36 am
Marcio - I think the thing that you'll have a hard time overcoming is the 100% claim. The EP point threshold is 95%. Beyond pride, is there a reason to push for 100% and not 95%?
Also, I hope you write up a case study on these unusual materials diverted. There are a lot of projects and contractors that would be interested in your innovative processes.
Susan
Tristan Roberts
RepresentativeVermont House of Representatives
LEEDuser Expert
11474 thumbs up
February 12, 2014 - 9:42 am
Marcio, if you want to work with me on a case study of 100% diversion, please contact me. I think Susan hit the nail on the head, though.
RETIRED
LEEDuser Expert
623 thumbs up
February 12, 2014 - 9:44 am
Susan and Tristan - Thanks for chiming in. Susan is spot on with the 95% diversion rate and the request that you write up your innovative strategies.
Marcio - You should take Tristan up on his offer!
But first, the comment you quoted sounds like a clarification request - not a denial. Are you sure it was denied and is not pending per the request for additional information?
Marcio Alberto Casado Pereira
181 thumbs up
February 12, 2014 - 10:51 am
No Michelle, it's written "denied", I've double checked. This review coment I posted above is the last one we got, from the preliminary review application report. I looked but couldn't find an updated report available between final decision and acceptance of final decision. For our other projects, I could easily access the report imediatelly after acceptance of deicision. But since this one is "in between" decision/acceptance of decision I didn't see any report avaliable...
So folks, in order for us to proceed with the appeal process, do you see any other type of documentation that we could use to retrieve these 3 points? It's okay for us to keep it between 95%<100%. I just wonder how we would "unsay" what it's already said...since we've already said, two times (1sr in the original submission and 2nd in response to the review comments), we diverted a 100%, how can we go about to say now that we diverted less than this without seeming that we are saying it just to gain these 3 points?
Thanks for the invite, we would love to engage our team in working on a case study with you! Tristan, guess the link you sent with your contact is broken, would you mind sending it again?
Thanks!
Tristan Roberts
RepresentativeVermont House of Representatives
LEEDuser Expert
11474 thumbs up
February 12, 2014 - 10:58 am
Marcio, the link works fine for me. It should go to our contact page.
RETIRED
LEEDuser Expert
623 thumbs up
February 12, 2014 - 11:51 am
Marico - Do you have photographs, receipts, and other documentation you can provide? You need to build a case and show what you did.
Here is the link from Tristan again - http://www.leeduser.com/contact.
Michelle Rosenberger
PartnerArchEcology
519 thumbs up
February 12, 2014 - 11:53 am
Hi Marcio,
I have been involved in several appeals. Something is not quite right. Though I agree with the 95% comment by Susan and all the advice you've been given, it seems to me that what you need to make your argument is their second review response. If I understand correctly, you submitted your data and got their preliminary comment. You then resubmitted your responses and got denied.
There would have to be a second comment responding to your "resubmitted" data that should give you the key as to why they are still unhappy. I'm not sure why you can't get a report that shows it, but have you tried the Review Comment link on the Credit Information page of that specific credit?
If it were me, in order to build my argument, I would first pursue their response to the resubmitted data.
Marcio Alberto Casado Pereira
181 thumbs up
February 13, 2014 - 7:46 am
Hi Michelle! I'm so glad you mentioned the Review Comment link on the credit informaiton page I haven't clicked there. Just found out that there was a misinterpretation somewhere along the way. For some reason, they though we sent waste for incineration and didn't inform how much! No idea where they got that from...I wonder if was a language thing since we submitted in portuguese. Oh wow, that makes it even more unfair...now the client will have to pay for it in order to appeal. And the worst thing is that the 2nd comment is completely diferent from the 1st comment, which states the 'problem' is proving the 100%. In the second comment the problem turns out to be incineration. Crazy! Comments from the second review below. What's the best way to respond to that?
"However, as stated in LEED Interpretation #3004, #2141, and #10138, and based on the credit intent, incineration of construction waste materials cannot be used as an alternative for diverting waste from the landfill. The credit intent states, "Divert construction and demolition debris from disposal in landfills and incineration facilities." From the documentation provided, it is not clear of the amount diverted from landfill what amount of waste had not been sent to incineration facilities. Therefore it is not possible to determine the total percentage of construction waste actually diverted from landfill as defined and outlined by the LEED Building Design and Construction Reference Guide 2009 Edition."
RETIRED
LEEDuser Expert
623 thumbs up
February 13, 2014 - 10:13 am
Marico - It's so great that resourceful folks, like Michelle, provide their insight. I am glad you discovered the issue but do not despair about the unfairness yet. This is the perfect opportunity to use the Questions about Review Comments dropdown from the GBCI Contact Us page - http://www.gbci.org/org-nav/contact/Contact-Us/Project-Certification-Que.... If a mistake was made during the reviews, you should not have to pay to appeal it - especially if a language barrier was part of the issue. BEFORE YOU APPEAL, use the method I note about and explain your case. Based on my past experience with this method, you should be able to get assistance to get this corrected without a fee.
Marcio Alberto Casado Pereira
181 thumbs up
February 13, 2014 - 11:19 am
Thanks for showing me this oportunity! I use the GBCI contact page often, but didn't know there was a chance of questioning the final review and even get the appeal fee waived.
My only concern is about the deadlines they are giving for response. We no longer have this kind of time to wait for GBCI's answer. The appeal has to be submitted 25 business days after the final review righ? Is it possible to request an extension for the appeal period? Who should I ask this extension for? GBCI? My review team??
RETIRED
LEEDuser Expert
623 thumbs up
February 13, 2014 - 11:55 am
Don't worry about the time. They will extend the dates if you are working on an issue with the review comments. I would mention the deadline in your inquiry about the review comments. However, if you feel it is necessary, you can also request an extension (I've never had one denied) via GBCI - Contact Us. Select Project Review Extension Request from the dropdown. You have to be the Project Team Administrator and Manager to do this. Hope this helps!
RETIRED
LEEDuser Expert
623 thumbs up
February 13, 2014 - 11:59 am
Marico - I contacted a GBCI contact on your behalf. She said the information you’ve gotten here is spot on! She said using the Contact Us page is the best route to get this issue resolved. She generously offered to help usher you through this if you would provide me the project number (and I will get it to her) - but she stressed that she would be the middle person and Contact Us would be more direct. I would urge you to just use Contact Us as noted above and get this resolved directly.
Michelle Rosenberger
PartnerArchEcology
519 thumbs up
February 13, 2014 - 12:01 pm
Hi Marcio,
I agree with Michelle. If there is truly no incineration showing in your documentation, you should be able to fight this. It is my understanding that reviewers are not supposed to bring up something new on the second round, unless there is really good reason to based on the clarification info provided. That I can't speak to, and I'm not sure how they deal with international language based issues.
However, this sounds more to me like you sent up a red flag for them by saying 100% and from there they were basically looking for the error you must have made because they were skeptical from the start. Please note they could also have initiated a mid-review clarification request on this and didn't. Unfortunate.
Using the contact page can work and you could also try a direct email to the review team assigned to your project if you have a team email on your Team Admin page. With respect to the appeal timeframe and fee, you're right that time is limited after final review. I would include that concern and see what happens. Though I have known them to reverse these kinds of things, I have never known them to refund money that has been handed over. If you don't have any time at all, you may have to consider eating the fee if you need the points.
Marcio Alberto Casado Pereira
181 thumbs up
February 13, 2014 - 12:28 pm
Michelle Reott and Michelle Rosenberger: I just can't tell how helpful you have been to our case! I already sent a request under "Questions on review comments" in GBCI Contact us page. I informed them about the new information provided in the final review about incineration and my concerns about the deadline. I told them which date the final report was published and what was our deadline. I also informed that the documentation was sent in portuguese and that was no claim at all for incineration as an alternative diversion method. Just to make sure we would be fine, I called GBCI and asked for an extension over the phone, asking them 25 more business days and a confirmation email with the new deadlines, so if anything happens, we can prove we are covered. They already sent the confirmation email, end of March 31st is our new deadline.
M. Reott - the Project ID# is 100002268 Borg Warner Itatiba Master Site. And the final report on a dependent block Project (P10 Entrada Borg Warner Brasil ID#1000022629) was already published and the MRc2 + exemplar performance is showing as denied as well. Thank you so much for your intervention, look forward any feedback!
M. Rosenberger - we haven't handed any money yet, and now we are under the new deadline, as GBCI confirmed to us by email. So we have a little more time to deal with it and get the best solution!
Than you all!!
Samuel Pobst
President/CEO, LEED FellowEco Metrics LLC
1 thumbs up
February 16, 2014 - 9:32 am
If I were a reviewer I would question the 100% diversion rate. As a long time contractor, I know there are waste streams that are not economically worthy of segregation. The accumulated debris from daily sweeping that includes sweeping compound, shell casings and plastic strips from powder actuated tools, sawzall blades, sawdust, masonry dust, plastic strips from shim bundles, nuts, bolts, screws, drywall mud, cigarette butts, caulk and adhesive drippings, lunch debris, the dirt that walks in on the shoes of the construction workers, etc., etc. I would be very impressed if this waste stream is separated and diverted from a landfill.
Marcio Alberto Casado Pereira
181 thumbs up
February 17, 2014 - 9:15 am
Hi Samuel, thanks for your input. Yes, you are right, there was waste that was not economically feasible to send for recycling, such as styrofoam and gipsum, which don't weight much but have big volume. But even those were sent for recycling, despite the higehr cost. Over the course of the Project the construction company posed as a challenge to itself to achieve 100% diversion goal. That definitely helped them in building a reputation on the local Market. From their perspective, this Project was kind a pilot project as far as waste management.
We are trying to get in touch with the GBCI to get this resolved because the major issue now is that the review team, in the final report, stated that we claimed incineration as an alternate method of diversion, but we never claimed that.
RETIRED
LEEDuser Expert
623 thumbs up
February 17, 2014 - 12:55 pm
Wanted to tie up a few loose ends on this thread…
Marcio - I did NOT pass your project ID along to USGBC contact because you were already following the correct channels for communication.
Be sure to stress the pilot project nature of your project but I have to say that true 100% diversion would be almost miraculous.
Michelle Rosenberger - Thanks so much for chiming in! I agree with your statement that reviewers are not supposed to bring up anything new in the clarification round - yet I'd like to expand on your "really good reason." Sarah Alexander answered that question on the January 2014 Quarterly Connect. She stated that if during clarifications, new information brings to light new issues or puts previous information into question, then they can bring up something new in their response. Otherwise, if they missed something in the first review, they are only supposed to raise it as an FYI only.
Marcio Alberto Casado Pereira
181 thumbs up
February 17, 2014 - 12:51 pm
Hi Michelle, I already re-sent the question to GBCI because the first answer we received from them was not conclusive. They only agreed to give us the extension, but made no comments on the main issue.
At this point we are not even worried about the 100% anymore, but we also do not want it to be all or nothing. Was a very hard work to settle for 0% diversion. So we are ok with desconsidering some of the residues and claiming a percentage 95%<100%. But we still believe there is a way to do that without having to pay for an appeal, since we never claimed incineration as a diversion method and that point was never mentioned by the reviewers until the final report.
Regarding your point about bringing up new issues though, in our case, they did not bring up this new issue as a FYI. They brought it up as the reason why the project were not awarded the points. This is questionable, right? We don't want this situation to incur in any unecessary fees to our client.
RETIRED
LEEDuser Expert
623 thumbs up
February 17, 2014 - 12:57 pm
Marcio (sorry for misspelling your name in some of my earlier posts) - Having not seen your review comments, but based on what you've shared, I would say yes - bringing up incineration seems questionable.
Marcio Alberto Casado Pereira
181 thumbs up
February 17, 2014 - 1:11 pm
No problem about the misspelling Michelle! Our team appreciate all the inputs. We will keep you folks up to that on that issue so we can all learn.
Thanks
Marcio Alberto Casado Pereira
181 thumbs up
February 21, 2014 - 2:58 pm
Dear all,
I'm happy to announce that our request to GBCI under 'contact us' tool had a positive outcome! They asked the review team to double check the analysis of MRc2 and its exemplary performance. The review team apologized for the mistake and granted the 3 points. No need to appeal! The master site final report and the P10 (building) final report were already updated.
I just want to thank you all for your precious insights, we would never be able to achieve that result without your help. Our facility is now LEED Silver, superseeding the original expectations of a basic certification!
Muito obrigado!!!
RETIRED
LEEDuser Expert
623 thumbs up
February 21, 2014 - 4:45 pm
Hurrah! Way to end the week on high note!! Con mucho gusto!!
Marcio Alberto Casado Pereira
181 thumbs up
February 24, 2014 - 8:08 am
Yes Michelle!
I have one last silly question: since we thought we would have to make an appeal, we had clicked the "enter appeal stage" button on the overview tab in LEED online. And now that no appeal will be necessary, what is the procedure? I can just click the "cancel appeal" button and it will go back to the previous screen that says "proceed to post-certification"?
RETIRED
LEEDuser Expert
623 thumbs up
February 24, 2014 - 8:42 am
Marcio - As noted earlier, I don't have experience with appeals but if there is a "cancel appeal" button that seems like the way to go. When in doubt, call GBCI Customer Service for assistance or to ask your question.