LOv3 not yet compatible with certain releases of Adobe Acrobat/Reader and IE10, that we know now USGBC IT trying to fix it. Has anybody heard as to when they reckon they can sort it out? Our systems automatically upgrade to the latest release but when we roll back the browser to IE9, LOv3 window still not working and now our Windows browser is playing up too even after we reinstall IE10. So we do not want to change anything with the browser, rather wish USGBC test their application after an upgrade before release to the public and quickly fix this latest incompatibility. Does anyone with similar experience has a way around?
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TODD REED
Energy Program SpecialistPA DMVA
LEEDuser Expert
890 thumbs up
May 14, 2013 - 10:10 am
Click on the compatibility icon in the browser window first. Then if you still have issues, and this was with IE10, go to the settings in IE, internet options, and reset the settings. These items worked when i first uploaded IE10 and experienced many problems with LEED online.
Steve Khouw
PrincipalDNA GreenDesign
169 thumbs up
May 14, 2013 - 11:07 am
Todd, forgive my ignorance, I cannot find the compatibility icon in my IE10, what does it looks like and where does it sits? In the icon bar at the top, but I cannot see it. As to the settings button within IE10 Internet Options, which one? There is a Settings button in each of the following tabs: General, Privacy and Content (2x).
TODD REED
Energy Program SpecialistPA DMVA
LEEDuser Expert
890 thumbs up
May 14, 2013 - 11:33 am
It looks like a box broken in half, right beside the refresh icon.
The reset is under the Advanced tab.
Steve Khouw
PrincipalDNA GreenDesign
169 thumbs up
May 14, 2013 - 11:47 am
Now I got it, thank you Todd. A thumb up goes to you!
TODD REED
Energy Program SpecialistPA DMVA
LEEDuser Expert
890 thumbs up
May 14, 2013 - 11:55 am
Your welcome,
I still experience some issues with LEED online even after doing this. Sometimes, once logged into my projects, the screen will automatically scroll down and there is nothing that can stop it. The only cure that i have found for that issue is to reboot my computer. It has happened twice in about two months and I'm on LEED online at least once a day.
Good Luck until the next change!
Steve Khouw
PrincipalDNA GreenDesign
169 thumbs up
May 14, 2013 - 7:11 pm
Aye Todd, the scrolling down effect was happening to us since after Easter every so often, we too had to reboot. But last week was ridiculous, it happened ALL the time, so we had to complain to USGBC hotline, they say it is an incompatible issue and we are to wait for the fix. Your way around seem to be working on all our computers with IE10. Why can't LOv3 programmers beta test for compatibility before releasing to us nice LEED practitioners?