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leedonline.com access - is it possible???

Can´t access to leed online with my valid USGBC account

Dear All, I am triyng to sign in to leed online with my valid USGBC account name and password and the web page tells me "invalid password or email" Does anybody knows what could be happening? Many Thanks

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Profile picture for user valerie.molinski_2
Valerie Molinski
Environmental Stewardship Manager
Tarkett North America
LEEDuser Basic Member
64 thumbs up

Mon, 02/17/2014 - 19:05

They just recently did an upgrade and this happens to me every time they do. Go into your browser, into INternet options and clear your cache of cookies, and temp files. That should do it.

Mon, 02/17/2014 - 19:33

Thank you Valerie, but I have tried what you suggest with no success.
Profile picture for user tristanroberts
Tristan Roberts
Representative
Vermont House of Representatives
LEEDuser Expert
7780 thumbs up

Sat, 03/08/2014 - 02:41

Felipe, sounds like you need to contact GBCI or otherwise use the password recovery process.

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