I don’t know what my tenants are purchasing, so how do I determine the building’s top five product categories?

The policy needs to cover products purchased by the building management, at a minimum. This means you can develop the policy based on the purchases you’re responsible for and have data on. The Multitenant Buildings section under Project Type Variations in the LEED Reference Guide includes additional information for buildings with tenants. 

Is there a way to earn this prerequisite without meeting the Energy Star score of 75 or achieving a 25% improvement over the median building?

Yes. If you’re in this boat, check out the Energy Jumpstart pilot credit. This pilot credit is available for LEED v4 projects and requires a 10% improvement over a historic baseline for your building. Meeting the pilot credit won’t necessarily be easy, but it can be a viable option for buildings that are not yet in the top 25% of performers.