Hi
I need this information urgently. We recently got 83 points for a project after final construction review and 1 point was pending. This pending point is actually Regional priority point, as we already got 4 RP points. Now when we tried to accept the result, the LEED online asked us to first withdraw the pending point. The problem is, there is no withdrawal for RP point hence when I tried to withdraw it, the whole enhanced commissioning credit was withdrawn (as this RP was related to enhanced commissioning). Hence we were only left with 78 points. As we are targeting platinum, 78 points are not acceptable. So I clicked appeal button and previous scorecard was restored (with 83 points). It is again showing 1 pending point. We are confused as we dont want to go for appeal and we also want to withdraw RP point. Not sure how to do it, I have written to GBCI regarding this and still awaiting a response. Did any one received the same issue before? If yes, what to do now?
Tiffany Beffel
Managing PartnerInnovative Workshop Consulting
LEEDuser Expert
22 thumbs up
October 21, 2019 - 6:31 am
I have not had this issue directly, but the RP points are directly associated with credits so if it is pending, it should be pending a specific credit, not solely the RP point. But, it is interesting that it happened after your final review. It sounds like a glitch in the website if the actual enhanced commissioning credit was awarded with the exception of the 1 point for RP. Without looking directly at what you see, it is hard to identify for certain. You did the right thing by contacting GBCI. I have found them to be very responsive lately, so hopefully you will get a response fairly quickly. Based on what you have indicated, I would not expect your awarded total of 83 points to be impacted, but sounds like GBCI will need to provide tech support on the back end to enable you to close out of and effectively certify your project.
shashank gangil
8 thumbs up
October 24, 2019 - 4:09 am
thanks tiffany, you reply is much appreciated. Between, whats the process of withdrawing the appeal? There is a Cancel Button on the timeline, can I withdraw the appeal by clicking on this cancel button?
Deborah Lucking
Director of SustainabilityFentress Architects
LEEDuser Expert
258 thumbs up
October 24, 2019 - 10:46 am
Shashank,
contact GBCI - either your LEED Coach, or through the "help" button on bottom left of the LEED Online screen. They should be able to clear this up for you.
Tiffany Beffel
Managing PartnerInnovative Workshop Consulting
LEEDuser Expert
22 thumbs up
October 27, 2019 - 7:11 pm
You likely could just hit the cancel button to withdraw from the appeal, but I agree with Deborah. When it comes to the technical side of LEEDOnline, it would be best to contact GBCI or your LEED Coach to tell them exactly what you want to do and have them reset it for you so there is no chance you get locked into something you weren't anticipating.