Should customers of a large retail building selling large items (and hence requiring customers to arrive by car and carry items purchased) be included in the calculations? Thanks!
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Trista Brown
Project DirectorWSP USA
456 thumbs up
June 5, 2017 - 8:08 pm
Interesting question... I don't think there's any published guidance on this yet. Maybe you could survey those customers but provide GBCI with the survey results calculation two ways - with them included and with them excluded - to demonstrate the impact on your alternative transit rate?