Pilot Credit #44 Ergonomics Strategy - LEED User registration

I received a comment back from our LEED preliminary design review that the 'reviewer' is unclear if the project team representative (me) has registered with LEEDuser, since a completed survey has not been provided.” Yet I had provided them two emails one of which was the “LEED Pilot Credit Confirmation” email as well as the email “Pilot Credit Survey Confirmation” email both of which I received from you – pilot@usgbc.org along with my documentation. Both of these emails were provided as documentation showing my participation in the LEEDuser and the Pilot Credit program. I never got an actual copy of the survey I completed. Is that what they are asking for? I don’t know how to obtain that. Please advise.