I've been looking for info on completing this table to no avail, so hopefully somebody out there can help. I'm working on a 4 story office building with future retail on the ground floor. I've calculated FTE for the 3 office floors (2nd through 4th) by counting workstations. I've used this same method on the ground floor where we have reception. For the future retail spaces, I've divided the square footage by the FTE number for employees and transients provided in LEED 2009 - C&S. The problem? Table PIf3-3 asks for Transients (students/visitors) AND retail customers. Aren't the same? And if not, how do I arrive at a number? And what exactly is the difference between peak and daily average, and how do I calculate it? I'm very confused, and can't seem to find an answer no matter how hard I look. If anyone can provide a sort of "Filling Out Table PIf3-3 for Dummies" I'd appreciate it!