Forum discussion

EBOM-2009 IEQp3:Green Cleaning Policy

Occupant feedback

The sample cleaning policy under "documents toolkit" section 15 states all "guest and employees" shall have a mechanism by which to provide feedback on cleaning practices. There are a number of ways for employees to provide feedback (electronic questionnaires, etc) but what are some ways to capture guest feedback? The reference guide states to provide for collecting occcupant feedback...when did guest feedback come into play?

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Wed, 07/10/2013 - 14:19

Hi Sheryl, building occupants are the main concern here so I think you can ignore guest feedback in this instance.

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