Our project team is attempting the whole building metering along with the submetering option. Everything was going smoothly up until the start of the performance period, when it became evident that the main building water meter had stopped working. Since the meter is owned by the utility company, the site team had them come out and verify that the meter was in fact malfunctioning. However, since we're working with the local utility company, they don't seem to share the same urgency in getting the meter replaced.

We're now entering our third and final month of the performance period, and there seems to be no guarantee that a new meter will be installed before we reach the end of the performance period. Is it still possible to earn this credit if it's obvious that the meter is malfunctioning, and that we've done everything possible to have the issue corrected?