LEEDuser has posted an update to the article on this forum (see June 2016 update above) to reflect communications with USGBC and in response to USGBC's article on the changes to LEED Online (http://www.usgbc.org/articles/new-forms-online-leed-2009-and-leed-v4-pro...).
You rely on LEEDuser. Can we rely on you?
LEEDuser is supported by our premium members, not by advertisers.
Go premium for
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
June 30, 2016 - 2:21 pm
thanks for posting this, Michelle. I'd like to learn more about the offline mode. It sounds like only one person can "check out" a credit form at any given time. That makes sense, but what happens if someone checks out the form and never checks it back in (or loses it/forgets/leaves the project...)? This seems like a big vulnerability to me, and another big reason for enabling Exclusive Access.
With all these changes to LOL, why hasn't the biggest problem been fixed - the site is WAY to slow to help bring project costs down? I spend hours simply waiting for pages to load on LOL.
RETIRED
LEEDuser Expert
623 thumbs up
July 7, 2016 - 12:20 pm
Lyle - Unfortunately I don't have answers to your questions but I did e-mail USGBC to ask if they could help with more detail on offline mode. Also, I am sure they will want to know that you are having trouble with LEED Online's slowness. If USGBC doesn't post directly, as soon as I hear back, I'll post a response.
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
July 11, 2016 - 4:08 pm
Thank you, Michelle. LEED Online slowness is something that I thought was a shared experience. Is it not slow for you? If that is the case, please let me know what browser you are using. I use IE11, but have always found the site very slow and have heard others complain about it. Am I missing a trick?
RETIRED
LEEDuser Expert
623 thumbs up
July 11, 2016 - 4:21 pm
Lyle - I too use Internet Explorer 11. Maybe it's an expectation compared to other sites or an Internet connection issue? Or maybe since I'm still working in LOv2, which is really slow, the current LEED Online seems zippy?
The only trick I can share is that I keep multiple tabs open in IE 11 so that while a form is loading in one tab, I can be doing something else at the same time.
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
July 11, 2016 - 8:43 pm
Yes, the multiple tab trick definitely helps a lot, but sometimes makes me nervous that I missed something in all the tab juggling. I've heard that credit form uploading & opening speed is one of the main benefits of Tracker Plus (something about how their cacheing is setup). I'm considering using the offline option on my newest project to avoid the issue.
Hope you're doing well, by the way! Haven't said hi in a while...
emily reese moody
Sustainability Director, Certifications & ComplianceJacobs
LEEDuser Expert
476 thumbs up
July 12, 2016 - 12:21 pm
I have used IE, Chrome (until last Sept when they stopped supporting the plugin), and now use FireFox for my LEEDOnline work. I've sat in countless locations, on different computers, on and off networks, etc. Both the v2 and v3 websites have always been painfully slow. Every time I introduce a new team member or client to the website, I have to explain that it is always slow, and it's not their connection or computer.
Since the v3 website launched many years ago, I've noticed that the website will slow down considerably, and often even stop working entirely when users across all the time zones are accessing it. It's best in the morning on the east coast, and best in the afternoon on the west. I have sent emails to GBCI/USGBC on this before, and all they do is ask for screenshots and such showing the issue. Problem is, you can't screenshot slowness.
I use these websites daily, and have for a good 7 years now. I have found no tricks or work-arounds. We shouldn't have to be 'in the know' and try and cheat a system all the time just to get it to work properly.
The website(s) functionality has always been a serious pain and productivity killer for users on our projects.
Kath Williams
LEED Fellow 2011, PrincipalKath Williams + Associates
147 thumbs up
July 12, 2016 - 12:35 pm
The only solution we have found is to work on Saturday and Sunday. The speed of uploading materials is astonishing compared with during week days. We also have noticed somewhat of a difference after 5 p.m. Eastern time when everyone seems to have gone home.
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
July 12, 2016 - 1:24 pm
Working in Alaska time zone, I feel much better now. Most of my LOL time is after 5pm Eastern. My condolences to East Coast APs...
I believe that LEED Online functionality is one of the biggest opportunities for bringing LEED-related project costs down.
emily reese moody
Sustainability Director, Certifications & ComplianceJacobs
LEEDuser Expert
476 thumbs up
July 12, 2016 - 1:46 pm
I agree with Lyle. It's a tough situation having to explain why some simple documentation takes multiple hours b/c you have to factor in the website functionality issues. It is a real problem for us, but we cannot expect employees, subs, contractors, etc. to end up pinned to their computers on their own time trying to make up the difference.
RETIRED
LEEDuser Expert
623 thumbs up
July 14, 2016 - 6:12 pm
I haven't heard back from request to USGBC for a response to Lyle's 6/30/16 post. (Hi Lyle!!)
I wonder if posting a comment to the official USGBC article - http://www.usgbc.org/articles/new-forms-online-leed-2009-and-leed-v4-pro... - about these changes might get a more prompt answer?