It looks like V.3 allowed assigning credits to individual team members, but USGBC/LEEDONLINE GROUP PROJECTS does not.
Am I missing something?
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Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
August 13, 2013 - 8:33 am
You are correct Robert. LEED Online for Campus, the new platform for AGMBC projects, does not require (or allow) credits to be assigned to individual team members or roles. Any team member may work on any credit. This is a change from LEED Online v3 that is meant to streamline the interface, but if you feel that it is a feature you would like to have back, please feel free to note that in reply to this posting, and I will pass along your feedback to our development team. Thanks!
Robert Wichert
Engineer9 thumbs up
August 13, 2013 - 11:46 am
Thanks Eric, but on another issue... Group LeedOnline does not work at all right now for the following browsers:
Safari 5.1.7
MSIE 10.0.9200
Chrome Version 28.0.1500.95 m
Firefox 22.0
Am I the only one having trouble? Is there a fix?
Barry Giles
Founder & CEO, LEED Fellow, BREEAM FellowBuildingWise LLC
LEEDuser Expert
338 thumbs up
August 13, 2013 - 2:03 pm
Robert, Yes we have the same problem..especially if you download Adobe Acrobat Pro onto your computer...it pulls the Reader plugin from the browser. OK, so this may be an Adobe problem but as it's happened three times on three different computers I'm not so sure. Currently we have one computer dedicated only to LEED on Line....which of course is a total pain.
I have my fingers crossed that USGBC's software upgrade, scheduled for this weekend might...MIGHT...have a fix that will either:
1. Solve the compatibility problem
2. Have a diagnostic link to help us through the problems
3. Decide that we're going back to the paper version...where we KNOW the process works.
UUUggg, talk about the cost of LEED...if I have to pay another dollar to the IT department to sort this again!!!
Robert Wichert
Engineer9 thumbs up
August 13, 2013 - 4:50 pm
Thanks for the hint, Barry. I went after AdobePro, since I have it on my computer. I "solved" it like this...
1) Use Mozilla Firefox. The others don't seem to have the option to bypass AcrobatPro.
2) Try to make AcrobatReader the default reader for Mozilla Firefox. This is done at Firefox>Options>Applications. You can change it, but it won't really work.
3) When you go to access a form using Firefox, it will give you an error message "To view the full contents of this document, you need a later version of PDF viewer..." Well, I think that is because my AcroPro is X and they want XI HOWEVER it also has a banner at the top which says "This pdf document may not be displayed correctly" and a button with "open with a different viewer". If you punch that button and pick AcrobatReader XI, the form comes up, but after a few seconds, Adobe Acrobat Reader crashes and you are left with a ghost of the form. : (
4. BUT WAIT THERE'S MORE! Now, open Acrobat Reader alone, without any files open and go to Edit>Preferences>Security(Enhanced) and turn off PROTECTED MODE and turn off ENABLE ENHANCED SECURITY and turn off ENABLE PROTECTED MODE AT STARTUP.
Voila! You can now use Mozilla Firefox to access forms if you try once and then pick Adobe Acrobat Reader XI and there you go!
Or so it works for me.
Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
August 14, 2013 - 9:26 am
Hi Robert & Barry, My apologies for the inconveniences this incompatibility is causing. At the moment LEED Online for Campus works on IE 9 & IE 10 browsers and Firefox 21.0 The problem you are experiencing with (MS) IE 10.0.9200 is likely due to having the 'compatibility' setting turned-on. This IS a necessary setting for LEED Online v3, but not for LEED Online for Campus. You may use the 'Feedback' link in either version of LEED Online to request more detailed assistance if you are having trouble with browser compatibility.
Note: Firefox 22 created some problems with saving data in LEED Online for Campus (as well as issues with other software) that can be fixed by stepping back to version 21 for the time-being.
Hernando Miranda
OwnerSoltierra LLC
344 thumbs up
August 14, 2013 - 10:06 am
The problem with the LEED forms is they use proprietary Adobe coding. The USGBC needs to switch to open code forms. HTML5 is what the browsers are using these days. Yes, it is a huge task to switch over the forms. Eventually, everyone will switch over to HTML5, Adobe included. The bullet has to be bitten at some point.
Robert Wichert
Engineer9 thumbs up
August 14, 2013 - 10:34 am
Thanks to Eric, I am now able to use the system. The trick was getting compatibility mode turned OFF!
Thanks Eric!
Barry Giles
Founder & CEO, LEED Fellow, BREEAM FellowBuildingWise LLC
LEEDuser Expert
338 thumbs up
August 14, 2013 - 1:23 pm
Eric
Many thanks for jumping in. As a company using 100% MAC, we will need to take alternative routes...backing out of Firefox is one, but it still doesn't cure the incompatibility with Adobe Acrobat XI Pro. We'll try a few more routes and re-post later. Thanks
Robert Wichert
Engineer9 thumbs up
August 30, 2013 - 4:08 pm
Well, Compatibility OFF seems to get me to the forms OK, but now the +ADD FILE function in the upload area doesn't work at all. Is anybody else having this problem?
Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
August 30, 2013 - 5:40 pm
Hi Robert, I'm sorry you're still having some trouble with this. At this point, I'd recommend that you use the 'Feedback' button in LEED Online for Campus (usually found in the lower right of the screen) to report your problem to our IT staff. Please include the particular form(s) that you're having trouble with and how best to reach you, as well as information about the browser you are using. They should be able to help you through it.
Robert Wichert
Engineer9 thumbs up
August 30, 2013 - 5:56 pm
Right, Eric...
I already did that. I can use, update and save the forms, but the upload area +ADD FILE button is not working at all.
Have a great holiday!
Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
August 30, 2013 - 6:42 pm
You too, Robert.
Although I doubt this is the problem here, please note that the +ADD FILE feature only works once the credit has been "Attempted" in the scorecard. It sounds like you are dealing with credits that have already been Attempted, but I figure it can't hurt to mention this possible solution here, as it may be of use to someone else. I anticipate our IT team will be able to help you get this fixed soon. Thanks!
Robert Wichert
Engineer9 thumbs up
September 3, 2013 - 2:00 pm
Thanks Eric,
Yes, we have ATTEMPTED the credit, but you don't mean we have to use the "I'M DONE" feature, do you? I'm not done.
Cheers!
Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
September 3, 2013 - 2:56 pm
Hi Robert, No, I didn't mean that the credit has to be marked "I'm done" in order to have the +ADD FILE button work. There must be something else causing the problem. Sorry about the inconvenience. If you'd like to indicate which particular prereq/credit & upload is causing the trouble, which rating system you're using, and whether it is a Group or a Campus project, I can try to do some additional research in the meanwhile, but even if I cannot provide any more useful input, I'm sure the IT team will help get it all sorted it out for you. Thanks for your patience and feedback.
Eric Anderson
Technical Customer Service SpecialistGBCI
170 thumbs up
September 16, 2013 - 9:24 am
Hi Robert and All, It appears that the cause of +ADD FILE not working in cases like this may be the use of a version of internet browser that is not supported by LEED Online for Campus. As noted above, LEED Online for campus works with IE (Internet Explorer) 9 and 10 as well as Firefox 21.0. Using other browsers, or other versions of these two browsers, may cause problems in LEED Online for Campus functionality.
Robert Wichert
Engineer9 thumbs up
September 16, 2013 - 10:16 am
Thanks again for taking the time to weigh in on this, Eric. Your insight is very important. As a GBCI staff member, you are in a position to affect the system much more than we are. I appreciate it.
But to the point...
There is no "SYSTEM REQUIREMENTS" document for Leed Online For Campus. If there was, we could make sure that we had what it takes. As it is right now, we are left to just trial and error. And I mean "ERROR"! : )
I received some direction to use Firefox 23.0.1 but to change several settings in OPTIONS OPTIONS APPLICATIONS such that "Adobe Acrobat Forms Documents" and "Adobe Acrobat XML Data Packages" are always set to USE ADOBE ACROBAT IN FIREFOX. This was good advice, since it made uploading files possible, but saving the form was not possible by pushing the SAVE FORM button. Today uploading no longer works. The inability to save the form was overcome by using MSIE 10 with "Compatibility" turned OFF. This mixture allowed me to work with the forms.
But is that what we really want? I mean, talk about taking the long way around the barn!
I will try Firefox 21.0, as you suggested.
Wish me luck!
Robert Wichert
robert@wichert.org
+1 916 966 9060
@robertwichert
Barry Giles
Founder & CEO, LEED Fellow, BREEAM FellowBuildingWise LLC
LEEDuser Expert
338 thumbs up
September 16, 2013 - 12:58 pm
Rob, et al...you realize that this is all pretty crazy...sorry but we gave up and installed Parrallels on our Macs with windows 7. Can't keep spending IT dollars trying to remove Firefox 23 and reinstalling Firefox 21. (And they say LEED doesn't cost...Ha!)