My name is Crystal Sansom and my comments represent New Image Building Services, a facility service provider regarding the Proposed LEED O+M: Existing Buildings v5 draft. Specifically, our comments address the Green Cleaning and the Equity Within Operations and Maintenance Staff elements. We are deeply concerned that the standards proposed in these elements are a setback for the entire global cleaning industry and understate the importance of cleaning to protect occupant health and wellbeing.