Forum requests from Naajia

Looking at the Project Location picklist, Canada and United States have connected and separate values: U.S. and Canada; - United States; - Canada When I started typing “Canada” it auto-filled “U.S. and Canada” to select, but when I started typing “United States” it did not recognize the name due to the “-“ in front. I’m wondering if we should just do a running, alphabetical list of all the countries instead of the area groupings? I’m assuming that it would also effect the “Filter by Location” picklist in the Forum search. Also, related to this, I am not able to get a Forum question to show up when I post to the general categories: “Getting Started,” “BIT Aide and Pro Support,” etc. In regard to the country/city request, that may be a cool feature request. I would suggest adding an “optional” field on their user profile that would populate their user profile view. Regarding the “Ask a Question,” button, I think it should remain as is. “Ask a Question” is the industry standard for these types of Forums and “Comments and Suggests” should be a reply to a specific question that was posted. There are the specific and “General Questions” Forums for asking the community about things outside of the BP’s in the “Forum Quick Links.” If they need immediate or technical support, have a suggestion about functionality, etc. they should be directed to the Contact Us page. Maybe a link in the main menu to the main Contact Us page. I think Shane should weigh on this as well . . . Thanks! From: Andrea Lemon [mailto:no-reply@buildinggreen.com] S

Hi Dennis, I was able to masquerade as you and post a question to the Getting Started forum without an issue. Please let me know if you are still having issues with this. Feel free to email me directly. Thanks,
Ben

Yes, it ended up working for me as well, but there seemed to be an hour delay. Would that have anything to do with the time zone?

The delay is due to the cron needing to run before the new post is submitted to the solr server for indexing. By default the cron runs every hour. I just setup a monitor on uptimerobot.com to trigger the cron to run every 5 minutes which matches our setup for LEEDuser.

Awesome, thank you. I think there would have been confusion if a post did not show up fairly soon after a user posts a question.