When I try to open a credit form, I get an error message at the top of the pdf window: "This PDF document contains forms. The filing of form fields is not supported".
I'm having this problem in Firefox, but not IE. I am forced to open it as a stand-alone PDF (not embedded in LOL).
Are we supposed to enter changes in the form and then upload it?
I've never had this problem before. Is anyone else seeing this warning?
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Renee Shirey
Stantec422 thumbs up
January 6, 2015 - 4:20 pm
I had something similar happen to me in Firefox, the website wasn't liking my Adobe Reader plug-in, thought I needed to update it or something. I went into the Firefox Open Menu, made sure it was pointing to the right Adobe program, and then made it defaut to that particular plug-in and to NOT ask me permission to access it every time. The credit templates now open up in the website, rather than a separate document.
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
January 6, 2015 - 4:42 pm
Thanks you very much, Renee. Unfortunately that is exactly what I did, but to no avail.
It sounds like the problem is unique to me, not LEED Online.
Lyle Axelarris
Building Enclosure ConsultantBPL Enclosure
64 thumbs up
January 7, 2015 - 4:19 pm
OK. Just spent an hour with IT on this issue, and the credit templates (and any other fillable field pdfs) still do not work on Firefox. I have the latest Firefox and the latest Acrobat plug-in. One work-around that we finally found is this:
Download the "IE Tab 2" extension for Firefox (this uses the IE platform within Firefox browser).
In the IE Tab 2 Options dialog, click "General Settings" tab and check the box at the bottom next to "Run the plugin in the firefox.exe process".
Then click the "IE Compatability Mode" tab and select the one on the bottom of the list ("IE9 Forced Standards Mode"). Click "OK" and restart Firefox.
Then navigate to the new leedonline.com and activate IE Tab 2 by either right-clicking the tab and selecting "Switch rendering engine" or left-clicking the IE Tab2 icon on your toolbar if it appears there.
Whew!
Hopefully this will help you if you are having the same problems that I had.