We are working on a LEED EBOM project and having trouble with changing the Administrator for the building's Energy Star Portfolio Manager. The PM for the building was set up by previous owners with one of their employees as the Administrator so the current owners are unable to fully access the PM. We have tried following the "Transfer Facility Access" link in PM but because we don't have the Administrator's code, we can't make the transfer. We have submitted the question to Energy Star but they take a long time to respond so we are hoping you might be able to advise us.
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Michael Opitz
Director of SustainabilityIconergy
60 thumbs up
November 26, 2012 - 6:53 pm
Julie, you've done the right thing and since you don't know the old code I know of no better way. All I know to do is wait for ENERGY STAR to respond.
Sorry.
David Eldridge
Energy Efficiency NinjaGrumman/Butkus Associates
68 thumbs up
November 26, 2012 - 7:35 pm
If the building isn't too complex, and depending on your history in Portfolio Manager, and if you have "view" access, it may be worth investing a few hours to create a new PM entry and abandon the old one.
Julie Pollack
Co-Founder/PrincipalStewart-Pollack Design Associates
2 thumbs up
November 30, 2012 - 5:42 pm
Thank you for the feedback. We were finally able to reconcile it with Energy Star.