Dear All,
I am triyng to sign in to leed online with my valid USGBC account name and password and the web page tells me "invalid password or email" Does anybody knows what could be happening?
Many Thanks
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Valerie Molinski
Environmental Stewardship ManagerTarkett North America
102 thumbs up
February 17, 2014 - 2:05 pm
They just recently did an upgrade and this happens to me every time they do. Go into your browser, into INternet options and clear your cache of cookies, and temp files. That should do it.
Felipe Duran
12 thumbs up
February 17, 2014 - 2:33 pm
Thank you Valerie, but I have tried what you suggest with no success.
Tristan Roberts
RepresentativeVermont House of Representatives
LEEDuser Expert
11474 thumbs up
March 7, 2014 - 9:41 pm
Felipe, sounds like you need to contact GBCI or otherwise use the password recovery process.