I was recently tasked by my CEO to uncover some qualitative (interviews) and quantitative (surveys) data within our organization related to the value remote working has had on our organization. He's specifically interested in questions such as how this experience has enhanced our value as teams, unity or disunity as a firm? Where has it improved efficiency or made work harder? How could lessons learned from this benefit our working mothers, help single parents, and improve life/work balance?
It made me think back to some of Leith Sharp's change management strategies we did at the summer 2017 summit. This whole experience is essentially a massive de-risking strategy in the "Adaptive operating system" and maybe this is a chance to try to develop/establish policy to support it moving forward within the "Command Control operating system" so we don't revert back to business as usual when this crazy season is behind us.
I know there are studies related to remote working and we've shared specific things we've been doing as a result of COVID-19 and new ways of collaborating. Has anyone else translated that to key operational lessons learned within their organizations? Has anyone written their own firm surveys to get feedback from people and try to better understand opportunities / improvements for organizational adaption and polices? Given we're all experiencing a version of the same thing globally, was curious how others were leveraging this experience to create more resilient building operations.
2.What about the experience do you like?
3.What about the experience do you not like?
4.Is there anything PCA can do to improve your experience?
This can be related to your productivity, social engagement, or anything on your mind. Are there technology / hardware improvements that would make you more effective? I can't promise we can fix everything, but don't hesitate to ask!
5.Other comments?