The flush-out requirement complicates the credit and can make it difficult to achieve. In some cases, project teams may find that implementing this aspect of the plan is the principal challenge of the credit.
Surveys can be administered in a variety of ways—by phone, networked computer, web-based survey, or paper questionnaire. A web-based survey program can automatically compile data and generate relevant results.
Engage the commissioning agent in this credit as soon as they are brought onto the project, as they may be able to offer valuable insight into appropriate survey questions and offer help with developing a plan for corrective action.
Administering an online survey through a third-party provider helps to retain respondent anonymity and tabulate results. Paper surveys that use a drop-box are also permissible.
For $1,000 you can also use a well-tested and robust survey from the Center for the Built Environment at the University of California–Berkeley. This tool handles most of the logistical and administrative tasks for you, and gives you results in the context of results from hundreds of other buildings. (See Resources.)
You don’t gain anything by waiting to submit for this credit until the construction submittal, but if you want to wait and see whether you’ll need the point before committing to it, you can. (Whether or not you pursue the credit, surveying occupants about their satisfaction is a good practice.)
This design credit is implemented after the project is complete and the building is occupied. Through design development, the primary concern is to meet the requirements of IEQc7.1 and to include a permanent monitoring system.