Step-by-step, replace step 4 with the following:
"Step 4. Select implementation approach (E)
• Determine whether integrated pest management will be handled in-house, with contracted services, or a combination of both.
• If handled in-house, ensure those who will perform the work are licensed or trained in accordance with local standards (refer to the Association of Structural Pest Control Officials).
• If handled through contracted services, select contractors that are certified by one of the following third parties: GreenPro, EcoWise, or GreenShield.
• A combination of in-house and contracted services may be appropriate, provided all pest management procedures, products, and services within the LEED project boundary are addressed by the IPM plan."

Step-by-step, delete Option 1 and Option 2 header titles.
Step-by-step, Certified IPM Service, Step 1, modify second bullet so it reads "If the vendor cannot or will not obtain certification, initiate a new contract with an eligible vendor, or use an in-house approach."

Modify table as follows:
Remove columns Option 1 & Option 2.
Change 'IPM plan' to 'IPM plan (if doing in-house IPM policy)'
Change 'Pesticide application list' to 'Pesticide application list (if doing in-house IPM policy)'
Change 'GreenPro, EcoWise, or GreenShield certificate' to 'GreenPro, EcoWise, or GreenShield certificate (if using certified IPM service)'