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Living with LEED Online - quirks, bugs and hiccups

Template forms not working v4

Profile picture for user karyn.rodrigues
Karyn Rodrigues
Senior consultant, LEED AP ND & BD+C
Arup
LEEDuser Basic Member
10 thumbs up

Since yesterday I am having problems accessing template forms from all computers in my office, they just don't open at all, despite having tried from different browsers (chrome, safari, internet explorer...) and from different computers.

Im using Windows 10. Can anyone give me an assistance? Thanks!

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Wed, 09/16/2020 - 15:03

Chrome does not work for LEED Online. Internet Explorer should work fine in Windows 10. Your issue may be with Adobe Acrobat, not the browser. Go back to your login page to accept the privacy policy update, then log back in and click on the "check compatibility" link to see if that fixes it.
Profile picture for user davidp
David Posada
Integrated Design & LEED Specialist
SERA Architects
LEEDuser Expert
1361 thumbs up

Wed, 09/16/2020 - 18:00

In Windows 10 its working today with Internet Exlorer 11.9 and Acrobat Reader DC 2020.012.  

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