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I am an architect who has been building super sustainable houses since well before LEED existed. I have 2 LEED Homes under my belt and many others that could have been LEED but were either built before LEED Homes or the clients did not want to pay for certification. I have not begun to review v4 But I have so many comments about the USGBC that I would love them to address before they even get to 'points'. About a year or 2 ago I reached my tolerance limit in dealing with the USGBC and I emailed everyone of importance at the USGBC (I figured out emails after hours of investigation). I got a flurry of emails and very concerned phone calls after that but nothing has changed. Here are my complaints: 1. The web-site world of LEED is a nightmare. It takes hours to find what you need, get where you need to go or even comprehend the overall organization. I have created websites and am very computer literate and I find it an absolute field of chaos. Are we seriously paying for this? If the USGBC were a small non-profit I would forgive them. This however is unforgivable. 2. The USGBC refuses to credit Architects in their data base and in general. Architects! we are the USGBC's biggest constituency by far! Please help me out by getting pissed at this. When you go to search a LEED certified project in the data base, you can search by location, Contractor or LEED Provider. NeEver is the architect mentioned. When I finally got the ear of the 'big wigs' at LEED 2 years ago they asked 'Why would we mention the architect?' OMG. I was flabbergasted. Do they have literally zero comprehension of what is going on in their own building industry? Are they truly clueless to the fact that most building projects are guided and steered and conceived by architects?!?!? On most of my super green projects I have to TRAIN my contractors and cajole them into doing things right and then THEY get recognition with the USGBC. UN-BE-LIEVABLE. 3. The last LEED home I did which got LEED platinum -one of 2 or 3 in CT- has all of the wrong info logged in its data base!!!!!!!!!!!!!!!!!!! Wrong architect. Wrong address, Wrong points. I have tried very hard to get someone on the phone to correct this and NO ONE WILL CALL ME BACK OR DEAL WITH THIS. Again!!!! I AM PAYING FOR THIS!!!!!!!?????????? WHY bother with LEED on any level if not for the bragging/ marketing rights. I am not a charity. I am not here to feed money into a huge marketing machine that brings in billions for the ownership and makes their own employees pay an exorbitant amount (for example) to go to the annual conference- never mind the fees we all have to pay to be a member or become a LEED AP. (Which at this point I refuse to do.) I do not think LEED certification is a joke (like many of my fellow super sustainable old school green building industry peers do.) I find it a totally excellent tool to help train my residential building clients in sustainable design and to ensure that basic aspects of the project are met to get the best results possible. I applaud it for that. I am - quite obviously- not impressed with the rest. I am appalled honestly at the half-assed, slipshod nature of the organization. And I am not renewing my membership until someone calls me and until my project is fixed in the database and until architects are acknowledged.

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Wed, 10/03/2012 - 15:47

Hi Elizabeth,I hope that someone from USGBC will chime in here in response to these issues you've raised. Meanwhile, I thought I'd share a couple of my own responses.Regarding the website--after tons of work and many delays, they formally launched a completely redesigned website two days ago. I'm still finding a few glitches in it, and it requires a bit of reorienting for those of us who spent time figuring out how to use the old one, but I'm encouraged by what I've seen so far. It seems WAY better... I'd love to hear what you think. Regarding the database--you're talking about the LEED for Homes database, right? The database of non-residential buildings isn't searchable by contractor. And it doesn't look like they've updated their presentation of those lists to the new website. I sure hope that some sees your note here and gets the info about your project corrected! 

Sat, 10/06/2012 - 17:22

Dear Elizabeth – On behalf of USGBC, I apologize for the frustrations you’ve experienced. Courtney Baker – USGBC’s Residential Operations Manager – has left you a voicemail and will continue to follow up by phone so you can review your concerns specific to your projects. For anyone that may be interested in our general comments relative to the points Elizabeth raises: 1. We do take customer’s feedback on our website seriously, which is why we launched a revised website Oct. 1. Please do continue to give us specific feedback so that we may always continuously improve: https://new.usgbc.org/contact 2. Yes: architects are integral to the design of green homes and high-performance buildings. And in the future, we should be able to add project team characteristics – like the architect of record - to the project profiles in our Certified Project Directory. Unfortunately, in the interim, our first iteration of our “Certified Project Lists” – available here for both commercial and residential projects: http://www.usgbc.org/LEED/Project/CertifiedProjectList.aspx - does not include this information. (Note that this link directly connects to our commercial LEED projects, although a link to residential LEED projects is included here.) 3. We regret any information published in error and are especially remorseful for any poor customer service related to trying to correct that misinformation. In the event that you find USGBC customer service unresponsive or lacking, please feel free to contact me directly at mrsaffitz (at) usgbc.org. Thank you – Megan R/S

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