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Paulina, You can also find a great deal of information in LEED Online v3 Help. You do not have to log into a specific project to access Help. This is from the glossary: Policy Model (EB: O&M) Any policies required throughout the LEED for Existing Buildings: Operations & Maintenance Rating System must, at a minimum, contain the following components in the LEED for Existing Buildings: Operations & Maintenance Policy Model. Project teams are not required to develop separate policies in this format to achieve the prerequisites and credits, but they must highlight these components in their existing policies. 1. Scope a. Describe the facility management and operations processes to which the policy applies. b. Describe the building components, systems, and materials to which the policy applies 2. Performance Metric a. Describe how performance will be measured or evaluated. 3. Goals a. Identify the goals that the project strives to meet by adhering to the policy. b. Note: Although project teams must set goals, documentation of actual achievements is not required to demonstrate compliant policies. Teams are encouraged to set high goals and work toward achieving them. 4. Procedures and Strategies a. Outline the procedures and strategies in place to meet the goals and intent of the policy. 5. Responsible Party a. Identify the teams and individuals involved in implementing the policy. b. Identify and outline the major tasks for the responsible parties. 6. Time Period a. Identify the time period over which the policy is applicable.

At Bill, thank you! I think that's exactly what i was looking for ... will make sure I'm not missing anything; I was also very confused. At, David, oh thank you for the tip. I had no idea that information was there. Cheers, PM