OK, reviewers probably don't make mistakes, but what can be done in situations where a denial has been issued, but the design team believes that there is an error in the clarification review and that the credit has been met. Are appeals the only recourse, do appeal fees get refunded if an error is acknowledged, or is there an alternative to the appeal process on a point of clarification? Thanks.
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Ellen Mitchell
331 thumbs up
October 10, 2011 - 5:08 pm
Keelan - we have had some issues with denied credits on recent projects as well. While it is certainly a frustrating situation to be in, I have found that GBCI has been extremely helpful in straightening out situations like this. I would suggest going to gbci.org and clicking on the "contact us" link. Good luck.
Manny Iglesia
LEED BD+C O+MCarde Ten Architects
121 thumbs up
December 5, 2011 - 4:55 pm
Yes, reviewers do make mistake but they always have the final say on the credit. The only way you can get their attention again is through a process called an 'appeal + fee' where they are compensated on the time to look at your case again. What I did in the past, when I feel that the Reviewer (during initial review) is not seeing things the way they are (not meant to be), is to issue a document during review clarification that discusses all aspects of how the credit is approached. A document call, "Read this First" uploaded as part of documentation calls their attention. And this document is a narrative of not few pages, plus graphics, calculations, etc that bring them consciousness to the whole scene.