You may have documentation of existing operating procedures, but there’s no guarantee that the existing documentation reflects actual practice. Gather feedback and input from all relevant personnel to capture information that may better codify or improve

You may have documentation of existing operating procedures, but there’s no guarantee that the existing documentation reflects actual practice. Gather feedback and input from all relevant personnel to capture information that may better codify or improve proper building operations as well as informing the submittal documents. You may find unwritten rules—“that’s just how we’ve always done things”—that have a big impact (good or bad) on building performance.