For multi-tenant buildings, up to 10% of the floor area may be exempted from almost any credit if the area is not under management control. If you do not control the cleaning in more than 10% of your building, you will have to work closely with your tenants in order to achieve the relevant green cleaning credits. For EQp3, on the other hand, the scope of the green cleaning policy can be limited to the areas directly controlled by building management. This applies to the EQp3 policy only, and not to the EQc3 credits.