Believe it or not, the site and the credit forms are much improved from when LOv3 first launched almost a year ago. The main lesson I have learned to deal with the system is PATIENCE. The whole system is constantly changing as they work to fix all the bugs, quirks, and hiccups, and yes there have been many.

To their credit, USGBC/GBCI has really stepped up their customer/technical support to deal with the issues. I have had good responses using the "Feedback" feature and the call-in number to address specific problems. I also recently saw an extensive list of the credit forms that have been updated and de-bugged. It seems like a good idea to keep checking this website periodically to see if the issues you are finding have already been fixed: https://www.leedonline.com/irj/go/km/docs/documents/usgbc/leed/config/co...

Eventually, I think it will be a more robust and smarter system than the previous one.... eventually....