Hi all,
We are working on a call-center office building. The employees will be working 7 days a week. with 3 shifts a day. We have a confusion with calculating the FTE. First we have a problem of the multi-shift overlap, how can it be calculated. Second, we have a problem for the employees not spending 40 hours per week as indicated in the definition of the FTE. Shall the 2 working days be considered as overtime occupants?
Awaiting you help.
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Tyra Sorensen
21 thumbs up
April 27, 2012 - 7:59 pm
My understanding of this is to get the FTE:
(# of staff * hours of shift * number of days)/40 = FTE
if you have shifts of different length, it still works, but how these all combine into the boxes on PI form 3 is bending my brain.